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Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Adventure Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.

Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card or
$25 gift card for electric vehicles.

Just a few of the comments from customers
who've experienced a Love-Encore visit:

" Travis was very polite and helpful. There's so much to learn about the buttons and switches, I couldn't grasp it all in one session. I'm still learning, and he told me to come by anytime if i needed help. I will probably do that in the future."
"It was a very pleasant surprise that helped me to learn the most about my car so I would get the best use out of it. Happy that Subaru shows this level of care and concern for their customers."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

  • Cayla Litterell
    Delivery Specialist

    Employed with Adventure Subaru since October 2015.

    Cayla started as an Encore Delivery Specialist in April of 2017 after being our receptionist for a little over a year. When she saw the position open up, she knew instantly that this was the job for her given her bright personality and willingness to go above and beyond for our customers.

    Her job entails inviting customers back to the dealership who have recently purchased new Subarus between 14-45 days of their purchase to go over any questions they might have and to give a full description of the functionality and use of the Subaru technology within their vehicle. She honestly is your "go-to" contact to provide in depth information on your Subaru both inside and out. When you return for your Love-Encore visit, it's a perfect opportunity to ask questions about all the "bells and whistles" of your new vehicle. She can even provide full demonstrations of your vehicle's features if desired. With Cayla's help you will leave our dealership confident and having a deeper understanding of how your vehicle's technology enhances your driving experience. She also loves most getting to reward our customers with a $25 gas card for coming back in. After all is said and done, she is always available as a point of contact for future questions big or small! 

    As part of our Love Promise, Cayla hopes to exceed all your expectations in providing a superior delivery experience. Give her a call or shoot her email should you have any questions about your Subaru. 

  • Travis Spencer
    Delivery Specialist
    479.387.3617 or 541.207.2493


    Travis is part of our Encore Delivery Specialist team and possesses a wealth of knowledge about your Subaru. Originally from the area, before Fayetteville, he was living in the Willamette Valley of Oregon operating a bed and breakfast and working at a winery.  He spends most of his spare time trail running, mountain biking, and fiddling around with carpentry. Most of his money is spent on tropical house plants and remodeling vintage airstream trailers. 


The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Adventure Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.